Field & Facility Services

Atec, Inc.’s Projects and Field Services organization provides customers with the highly technical expertise necessary to plan, manage, and install new systems as well as effectively evaluate and service needs for their legacy systems.

Deep Industry Knowledge

Deep Industry Knowledge

Our Subject Matter Experts (SMEs), Engineers, and Field Service Reps (FSRs) share decades of aeroengine support experience and military background, which uniquely equips them to support our customers most complex systems. Atec and subsidiary companies Vital Link and Celtech can combine efforts to supply all construction, heavy fabrication, and manufacturing requirements for any service project.

Our customers depend on Atec’s deep industry knowledge to help them make sound long - term investments in both the repair and maintenance of legacy systems and the commissioning of new ones.

We understand the value of extending life cycles of older equipment and can identify those repair opportunities. We are experts in refreshing technology in legacy systems to combine the digital benefits of new fleets with the savings associated with operating established ones.

We understand the value provided by the increased reliability and efficiency of new systems.

We excel in helping our clients make customized determinations for their systems and executing solutions to support their plans. Whether its back - to - serviceable - condition or all the way to zero - time refurbishment, Atec is well prepared with experienced personnel for on - site field and facility services.

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Field Teams with Worldwide Reach

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IDIQs

IDIQs

Atec Field Service Teams — comprised of FSRs, engineers, technicians, and logisticians at Atec, Vital Link and Celtech — are deployed worldwide to support and repair test systems and hush houses for the US military and NASA. Our expertise in engine test and maintenance uniquely positions us for long term sustainment of US military, Allied forces, and commercial aircraft. Our IDIQ contracts extend lifespans for legacy equipment and prioritize timely maintenance and repairs of our customers’ engine fleets.
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24/7 Hotline

24/7 Hotline

Our 24/7 Hotline is a toll - free number that Maintainers and Operators call for urgent support with problems and questions in the field. It is a proven, closed - loop, follow - up assured, manned data - collecting process for dealing with urgent customer inquiries. When a call comes in, the caller is patched real time to our live Field Service Representatives. We also have additional engineers and technical support staff that can assist the FSRs with unique problems. A good percentage of Hotline calls are solved over the phone, but if additional help is needed, a PWS is opened stating the specific work and schedule that needs to be completed.

Our FSR’s are often retired/ex military and are very familiar with the equipment, needs, and the IDIQ contracts. Many calls have led to equipment being shipped to Atec, Celtech or Vital Link for repairs, or site visits by our field teams where additional problems are often discovered and addressed. Since the Hotline’s inception, we have received, responded, and resolved thousands of issues. Call us with your urgent engine test problem.

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Fielded and Resolved Thousands of Issues

Maintainers and Operators Call
1.877.514.2218

Engine Test & Support

Engine Test & Support

The Atec companies are experienced in engine test and support for the following aircraft:
  • F - 35
  • F - 22
  • F - 18
  • F - 16
  • F - 15
  • F - 5
  • F - 4
  • B - 52
  • B - 1
  • A - 10
  • T - 38
  • C - 130
  • T - 4
  • T - 8
  • T - 9
  • T - 1
  • T - 11
  • T - 12
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The Atec team is uniquely qualified.

Qualified to properly integrate hush house and test system solutions to US military configurations worldwide.